Enterprise Account Executive · AI Voice · CPaaS/CCaaS
Enterprise Account Executive turning AI infrastructure, voice platforms, and contact center systems into revenue.
Engineering-led enterprise sales across AI voice, CPaaS, and CCaaS — $65K to $550K ACV across 6–10 month cycles with Fortune 1000 and mid-market buyers.
Or reach me at alrazi@alrazibashir.com
Revenue proof, not promises
$120K–$365K ARR · $240K–$730K ACV · 6–10 month cycles
Conversational AI & CCaaS Transformation
Large enterprise contact center transformation. Aligned technical and executive stakeholders around automated testing and conversational AI assurance during a Genesys Cloud migration.
AI Voice Infrastructure Replacement
Competitive displacement for an AI voice deployment. Led discovery around latency, routing, failover, reliability, scale, and unit economics. Replaced the incumbent communications provider.
Programmable Contact Center Modernization
Enterprise communications and contact center transformation. Aligned engineering and executive stakeholders around a programmable contact center architecture supporting a broader modernization initiative.
Engineering-led deal process
From first discovery call through multi-year close — how I move complex technical sales through enterprise buying committees.
Technical Discovery
Weeks 1–3Map the architecture, stakeholders, and integration points before talking product. Understand what's failing, what's at risk, and who owns the outcome.
Qualification & Business Case
Weeks 3–6Connect technical requirements to business outcomes. Identify the economic buyer, quantify the cost of inaction, and align on success criteria before advancing.
Technical Validation
Weeks 6–14Scope a proof of concept against real production requirements — latency, reliability, scale, integration depth. Keep engineering involved and control the narrative.
Executive Alignment
Weeks 14–20Bring the business case to the C-suite with the technical team behind it. Close the gap between what engineering wants and what finance will approve.
Commercial Close
Weeks 20–26+Structure multi-year agreements that reflect the full value — ARR, TCV, expansion potential. Manage legal, procurement, and internal champion coaching in parallel.
From CPaaS to AI Voice to Contact Center AI
A consistent progression deeper into the technical complexity of enterprise AI and communications.
Sold AI voice infrastructure and enterprise communications into complex technical environments. Led discovery with engineering, CX, product, and executive stakeholders across regulated and high-scale environments.
Sold automated contact center testing, monitoring, and conversational AI validation into large enterprise transformation programs. Aligned technical and executive stakeholders across Fortune 1000 buying committees.
Sold programmable communications and contact center platforms to technical and executive buyers in regulated industries. Covered healthcare and fintech verticals with deep technical discovery across 40+ enterprise accounts.
Drove net-new automation business in regulated mid-market accounts. Closed 6 net-new logos through structured technical discovery in compliance-driven verticals.
Built and coached an SDR team. $450K+ in attributed closed revenue in Year 1. Promoted 2 SDRs to Commercial AE.
How I think about GTM systems
Side projects and tools built at the intersection of enterprise sales and engineering.
Deal Command Center
A single spreadsheet that does what most CRMs can't: track deal stage, stakeholder mapping, multi-threading coverage, next steps, and close probability in one view. Built to run $65K–$550K enterprise cycles.
Building an enterprise AI or communications sales team?
Best fit for enterprise AE and early GTM roles at AI voice, CPaaS/CCaaS, and contact center companies. Share a note on what you're building and where you need help.
Open to enterprise AE / GTM roles in AI infrastructure, conversational AI, and CPaaS/CCaaS.
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